Organisations who have worked with HealthChange
Why use HealthChange Methodology?
HealthChange Methodology equips individuals and organisations with practical skills, systems and knowledge to deliver effective, time-efficient, person-centred care and reduce resources wastage. The unique consultation framework provides a consistent guide to help clinicians with what to say, how to say it and when to say it in consultations to achieve the best results with patients.
Since 2006, HCM has assisted leading community health programs, government organisations, NGOs and corporate health services across Australia as well as government health services in Singapore and Canada to reshape their practice and provide more efficient and effective care.
Schedule a ConversationWhat are the benefits of HealthChange
Demonstrated results and research show HealthChange Methodology can:
Improve patient engagement leading to better clinical and organisational outcomesÂ
Reported benefits include higher patient retention and participation rates, reduced wait lists, lower surgery deferrals due to poor patient self-management and better clinical outcomes
Increase clinician confidence and skillsÂ
 Clinicians report improved ability to work with chronic and complex patients; particularly valuable in building clinician capacity and confidence when transitioning to telehealth and mobile technology
Provide a consistent way to deliver effective health literacy and person-centred care
Providing a common language, methodology and simple tools that work across all levels – clinicians, teams, services and organisations, and all service delivery methods – face-to-face, group programs and telehealth
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Change can’t wait for your organisation
Healthcare clients are more complex than ever
61% of Australians have at least one chronic condition.Â
- Staff need the skills to manage people with complex needs.Â
- Without consistent frameworks, teams work in silos and don’t communicate effectively.
Workforce shortages are at crisis levelsÂ
In 2023, 82% of health occupations were officially in shortage — especially GPs, nurses, and mental-health professionals.Â
-  You can’t afford staff that struggle to manage people as well as health conditions when every role is stretched thin.
Training alone doesn’t stick
On average, it takes 17 years for new medical evidence to become integrated into practice.
- Traditional training doesn't change practice — you need a system that creates change now.
Communication gaps put clients at risk
A national review found that most clinical communication and teamwork training is generic and rarely assessed.
- Â Without clearly defined skills and accountability, mistakes multiply, burnout rises, and client outcomes suffer
Reduce risk, lift morale, and build a reputation for healthcare excellence, while supporting your staff to thrive.
Testimonials
"Since our clinical team has done the HealthChange training, we’ve seen a significant change of attitude and practice that moved from clinician-led decision-making regarding a person’s care plan to collaborative decision-making with a clear focus on the person’s daily activities."”
 Robyn Speerin, Manager Musculoskeletal Network, Agency for Clinical Innovation, NSW
 “When you are working with chronic disease patients, you need to really understand where they’re coming from. I think a lot of traditional training scenarios have been much more focused on the medical model and not as much focused on the patient-centric model. To be honest with you, it is a completely new way of working for a lot of the clinicians.”Â
Helen Callum, Clinical Transformation Manager Population Health, Philips Australia