Organisations supported to improve their outcomes
You do not rise to the level of your goals, you fall to the level of your systems.
James Clear, Atomic Habits
THE PROBLEM IS CLEAR
Healthcare is complex, but being person-centred doesn’t have to be
Person-centred practice is a global aspiration, yet translating it consistently across contexts remains a challenge. Without faster adoption at the point of care, health outcomes and consumer experiences continue to fall short
"Often healthcare does 'to' or 'for' people rather than 'with' them."Â 2016 The Health Foundation
THE SOLUTION IS HERE
Consistent, effective care starts with a tested system.
HealthChange Methodology is a system that aligns every team member to deliver consistent practice that's tailored to the individual.
- Simple, scalable, evidence-informed toolsÂ
- Practical frameworks that work in real-world settings, not just on paperÂ
- A structured, measurable way to embed changeÂ
“Overall, using HCM led to meaningful improvements in service delivery and contributed to more empowering, consistent experiences for consumers.”
Health Service Manager, Benalla
We’ve been in your shoes—and we’ve found a better way.
Since 2006, multi-disciplinary teams of skilled facilitators have delivered HCM courses across Australia, Canada, Singapore, and Denmark.
Caroline Bills is the Director of HealthChange Associates, a Clinical Practice Change Specialist and physiotherapist with a profound belief that everyone deserves a healthcare system that truly delivers.
Caroline has been working with HealthChange since 2010, helping organisations and researchers develop critical clinician skills and systems that flow through to meaningful and manageable changes to clinical practice. She has led Train-the-Trainer programs across three countries and supported thousands of clinicians to deepen their knowledge and apply HCM confidently in different contexts.
BOOK A CALLOur Mission
We exist to make high-quality, person-centred care the standard, not the exception. When care improves at the point of delivery, everyone benefits:
- Consumers experience more empowering, consistent care.
- Staff feel more supported and satisfied.
- Organisations achieve scalable, measurable results.
Speak to professionals who are using the HealthChange® Methodology.
These people volunteer their time and are happy to answer questions via email or arrange a 15-minute call.
Danielle Galley, Supervisor and Clinician at Own Body Mobile Allied Health Services
Contact Via EmailÂ
